How can interns increase knowledge capital in your business?

BY Julian Te |

In an era where data and information are critical assets for decision-making, Knowledge Management (KM) has become an important practice as a way to maximise the intellectual capital among different areas of an organisation.

In fact, implementing a successful Knowledge Management System (KMS) requires significant investment involving companies' capabilities and resources, innovation and a cultural mindset that embraces knowledge sharing.

However, the work behind this implementation requires talent, analytical minds and deep knowledge about trends, tools and ideal practices in the marketplace. In this way, young professionals and graduates with a strong research background, technical and theoretical knowledge can become suitable talent capable of delivering new insights.

A mindset characterised by high motivation, adaptability and willingness to receive instruction can be key to creating knowledge. Nonaka, the creator of the Knowledge Spiral (SECI Model), states that in an economy where uncertainty is prevalent, knowledge provides a competitive advantage.

Value creation can derive from implementing KM fundamentals and adopting critical and analytical thinkers within the business. As a result, by increasing knowledge capital and value, organisations’ ability to implement effective business strategies and processes improves.

Interns can contribute greatly to increasing knowledge capital. They can bring new perspectives, ideas and ways of looking at a business that may never have been considered, making knowledge transfer a two-way street. By taking on an intern, companies are allowing someone into their world with unique and intrinsic insights, no preconceptions about the company and at virtually no cost to the business. 

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