Whether remotely or in-office, an intern can help solve your IT problems. How?

BY Julian Te |

Whether remotely or in-office, an intern can help solve your IT problems. How?

IT issues are some of the most consistent problems faced by companies. For a start, there’s the issue of maintaining your existing infrastructure, as well as supporting the employees that use it. Then, of course, there’s supporting enquiries, system administration of desktops and servers, performing system and software upgrades, supporting database systems, networks and PC applications, and helping your staff to get to grips with it all. It seemingly never ends – but it’s absolutely necessary if you want to keep pace in a fast-paced and competitive marketplace.

This all adds up to a lot of work for a company’s often thinly-stretched IT department. Worse still, some companies don’t even have an IT department and, at best, will hire an external company to provide their IT support, as an alternative and an expensive one

Well, the good news is there is a great solution to this – hiring an intern to work on your IT strategy or short-term project either remotely or in-office. There are lots of tech-savvy IT students who would love the chance to work for a company like yours, in order to cut their teeth in the real world and get some experience under their belt.

With that in mind, here are some of the main benefits of hiring an intern to help your IT problems.

An Enthusiastic Extra Pair of Hands

An intern can add some much-needed manpower to your IT needs, lessening each team member’s workload. Better still, interns are going to have more enthusiasm for tasks that experienced employees carry out day in and day out (and find tedious), such as password resets, and setting up new users. For interns, each task they’re assigned is a chance to learn something new and improve, so they’ll be stimulated. Having handed over simpler tasks over to your intern, more experienced members of the team can turn their attention to other, more interesting projects they’ve had to put off. Some of which could have a positive impact on the company as a whole.

An intern can lend a pair of extra hands handling your IT problems. Now, your company has someone responsible for all things IT related and the intern has increased responsibility and autonomy, which can be incredibly helpful.

Up-To-Date On the Latest Technology

As an IT student, your intern will have a good grasp of the latest technology and the benefits it offers. If they’re working alongside your existing IT team, they’ll be able to get up to speed quickly. Better yet, they might be able to provide some relevant insights on how you can improve things within the business.

Alternatively, if they’re going to handle the bulk of the IT responsibilities, they’ll be able to consult on the best implementation of hardware and software that best suits your company’s needs.  Plus, having less work experience, they’re not bogged down by convention – or doing things a certain way because it’s comfortable. Instead, they provide a fresh perspective that could offer huge potential benefits for your company.

Extremely cost-effective

Readygrad’s Professional Internship Program meets the definition of a “Vocational Placement” in the Fair Work Act which means our interns are not employees and do not need to be paid a wage. So aside from the cost of acquiring an intern, which with Readygrad is just one small admin fee, they are essentially free. Ultimately, you’re going to get a promising and increasingly competent young employee who could develop into an asset for your company. It’s only left to you to discover how much of an asset.


*The Professional Internship Program is a structured program focusing on providing employment readiness skills. It contains a nationally recognised Unit of Competency BSBIND201 Work effectively in a business environment, provided by and delivered on behalf of Gradability Pty Ltd, RTO 91436. Students will obtain a Statement of Attainment for BSBIND201 Work effectively in a business environment once all training and assessment has been competently achieved.

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